Shipping policy

Germany:
Free shipping from 20 €, else 2,95 €
1 to 3 working days delivery time

Austria, France, BeNeLux, Italy, Spain, Portugal, Slovenia, Ireland, Sweden, Poland:
Free shipping from 20 €, else 2,95 €
5 to 8 working days delivery time

Switzerland:
Free shipping from 20 CHF, else 2,95 CHF
5 to 8 working days delivery time (We cover customs and fees.)

United Kingdom:
Free shipping from 20 £, else 2,95 £
5 to 8 working days delivery time

USA:
Available in our US online shop or on Amazon.com.

Australia:
Free shipping from 30 AUD, else 4.95 AUD
7 to 20 working days delivery time

Shipping:
We ship all orders directly from Karlsruhe, Germany with our shipping partners DHL, DPD and Deutsche Post.

Returns / Replacement:
Within the 100-day return period, you can simply send your heat it® back to us. If there is a defect or similar within the first 2 years of purchase, we will pay the shipping costs or send you a replacement product (Just heat it® Guarantee). In this case, please use our contact form.